Privacy Policy for TownNG
Introduction
At TownNG, accessible from town.ng, we value your privacy and are dedicated to protecting it. This Privacy Policy outlines our practices regarding the collection, use, and processing of your personal information as you engage with our platforms and services. “We,” “our,” and “us” refer to TownNG and its affiliates. “The website” refers to our online platforms, including town.ng. “You” and “your” refer to individuals accessing or using our services.
We may update this Privacy Policy periodically, and the latest version will always be available on this page.
Information We Collect
As a data controller, TownNG is responsible for the personal information we collect from you. “Personal information” refers to any data that can identify you or is linked to you.
The types of information we may collect include:
(a) Personal Data: When you register on our platforms, update your details, participate in promotions, contact us, or engage with our services, you provide us with information such as your name, address, phone number, email, nationality, residency status, date of birth, and any other data you choose to share.
(b) Purchase Information: We may collect information related to your purchases or inquiries regarding our services or properties listed on our website.
(c) Website Usage Information: We gather data about your interactions with our website, including your IP address, access times, browsing history, and the websites you visited prior to reaching our site.
(d) Financial and Payment Data: When you make a purchase, we collect payment details such as credit card numbers, billing addresses, and transaction history.
(e) Additional Information: We may collect other relevant data to improve our services, including information publicly available about you.
Sources of Your Information
We may collect your information through various channels:
(a) Directly from you when you use our services or contact us.
(b) From real estate developers, agents, and governmental sources.
(c) From our business partners and affiliates.
(d) From advertising networks and analytics providers.
Processing Your Information
We are committed to processing your personal information in accordance with applicable data protection laws. We will:
(a) Handle your information fairly and securely.
(b) Collect your information for legitimate purposes.
(c) Ensure your information remains accurate and up to date.
(d) Retain your information only as long as necessary for the intended purposes.
How We Use Your Information
We may use your personal information for various purposes, including:
(a) To provide the services you request.
(b) To improve our platforms and enhance your experience.
(c) To communicate with you regarding your inquiries and our services.
(d) To assist third parties in delivering services, such as mortgage providers.
(e) To conduct market research and send you promotional materials.
(f) To comply with legal obligations.
Legal Basis for Processing Your Information
We process your personal information based on:
(a) Your consent (where applicable).
(b) The necessity for fulfilling a contract with you.
(c) Our legitimate interests in improving our services.
(d) Compliance with legal and regulatory requirements.
Sharing Your Information
We may share your personal information with:
(a) Real estate brokers and agents as needed.
(b) Business partners and service providers.
(c) Authorities when legally required.
(d) Third-party vendors for service support.
(e) Any potential buyers in case of business transfers.
International Transfers
Your information may be transferred and processed outside Nigeria. We will take measures to ensure its security and compliance with applicable data protection laws.
Data Security
We prioritize the security of your personal information and implement appropriate measures to protect it from unauthorized access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We will retain your personal information only for as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
Your Rights
Under applicable data protection laws, you have rights regarding your personal information, including:
(a) The right to access your data.
(b) The right to correct inaccuracies.
(c) The right to request deletion of your information.
(d) The right to restrict processing.
(e) The right to object to processing.
(f) The right to data portability.
To exercise any of these rights, please contact us at info@town.ng.
Marketing Preferences
You can opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and you should review their privacy policies.
Children’s Privacy
We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take steps to delete it.
Updates to This Privacy Policy
We may update this Privacy Policy as needed. Changes will be posted on our website, and your continued use of our services signifies your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@town.ng.